Privacy & Security Policy

Ensuring the privacy and security of your personal information is very important to us. Our Privacy & Security Policy outlines the information we collect about you, how we use, disclose and otherwise manage this information and the choices you have to restrict our usage of this information.

Collected Information

We collect personal information when you sign up to our email updates; or contact us with a comment, question or complaint. This may include, for example, your name, email address, postal address, telephone number and whether you are male or female.

Our Email List

When you sign-up to receive our email updates, we may collect optional information such as your name, post code, and product interests. We use this personal information to tailor our email messages and to enhance our product and service offerings.

Customer Service

When you contact us with a question, feedback or other comment, you may be asked for information that identifies you, such as your name, address and telephone number. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We may also use your feedback, suggestions and comments to monitor and/or improve our products or website.

Website Information Collected

You can visit our site ( without telling us who you are or providing us with any personal information. 

We use google analytics to collect information about the pages you access or visit. The information collected through this system may be combined with other identifiable personal information (such as demographic information) from our records. We may use this combined information for future marketing initiatives and to help us improve our website presentation.


Retention of Personal Information

We only keep your personal information as long as necessary for the purposes we collected it, or as otherwise required by law.

Security and Personal Information

Your privacy is important to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against the loss, theft, unauthorised access, use, modification and disclosure of personal information in our custody and control. We have implemented measures in an effort to safeguard the personal information in our custody and control, including only providing access to personal information to employees and authorised service providers who require such information for the purposes described in this Privacy & Security Policy.

To provide you with an increased level of security, online access to certain personal information may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.

Policy Changes

We may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. We will treat your personal information in accordance with the Privacy & Security Policy in place at the time your information was collected.

This Privacy & Security Policy was updated on 28th January, 2015.

Contact Us

Feel free to contact us with any questions about our Privacy & Security Policy or the manner in which we treat your personal information or to withdraw your name from an email or other marketing list.

If you wish to access or update the personal information we have about you, or to correct factual errors in our records, please email us or write to us. To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections.


SOPHIE DURAN is  a Dutch registered company (company number 24493540 and VAT number NL173520960B01), whose registered office address is: Geertsemastraat 29 a-2, 3038XB, Rotterdam, The Netherlands.